Last updated: 7 August 2026
These Terms & Conditions ("Terms") govern your access to and use of the website kaelpulse.in and the services provided by KAEL PULSE DIGITAL PRIVATE LIMITED ("Company", "we", "us", "our"). By accessing this website or engaging our services, you agree to be bound by these Terms.
1. About us
KAEL PULSE DIGITAL PRIVATE LIMITED is a Private Limited company incorporated under the Companies Act, 2013, registered under GST in Maharashtra (GSTIN: 27AAMCK6178J1ZU), with its registered office at G-4, Ground Floor, Sai Shraddha, Rahul Park, Jesal Park Road, Bhayandar East, Mira Bhayandar, Thane – 401107, Maharashtra, India.
2. Services
We provide software design and development, web and mobile application development, streaming/OTT platform engineering, e-commerce system development, cloud and hosting services, technology consulting, and related maintenance and support services. The specific scope, deliverables, timelines and fees for any engagement are set out in a separate written proposal, quotation, order form or invoice ("Order"), which forms part of these Terms. In the event of a conflict, the Order prevails over these Terms for that engagement.
3. Quotations and pricing
All fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes (including GST) unless expressly stated otherwise. Quotations are valid for the period stated in the Order. Pricing is based on the scope agreed at the time of quotation; changes to scope may result in revised charges, which will be communicated to you in writing before the additional work is carried out.
4. Payment terms
- Payments are due as per the milestones or schedule set out in the applicable Order or invoice.
- We accept payment through the electronic modes made available on our invoices or website, including UPI, bank transfer (NEFT/RTGS/IMPS) and other methods notified by us.
- Payments must be made only to the bank account named in our invoice. We will never ask you to pay into a personal account or to a third party.
- Third-party costs incurred on your behalf (domains, hosting, licences, app-store fees, API subscriptions) are billed at actuals in addition to our service fees.
- You are responsible for providing accurate billing details, including GSTIN where applicable. Invoices not disputed in writing within 7 days of receipt are deemed accepted.
- We may suspend work or withhold deliverables where undisputed invoices remain unpaid beyond the agreed due date.
5. Client responsibilities
You agree to provide accurate information, timely feedback, approvals, access and any content or materials reasonably required for us to perform the services. Delays in providing these may affect agreed timelines, and any resulting rescheduling costs may be chargeable. You confirm that any content, data or intellectual property you supply to us is lawfully yours to supply.
6. Acceptable use
You may not engage us to build, host or operate anything that is unlawful under Indian law, that infringes third-party rights, or that is used for gambling, betting, money transmission on behalf of third parties, fraudulent collection of funds, or the distribution of malware or infringing content. We may terminate an engagement immediately if we become aware of such use.
7. Intellectual property
Upon receipt of full payment of all applicable fees, the deliverables created specifically for you under an Order will be assigned or licensed to you on the terms set out in that Order. We retain ownership of our pre-existing tools, frameworks, libraries, components and know-how, and of any generic techniques or expertise developed in the course of the work. The content, design and code of this website remain the property of the Company.
8. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party and to use it solely for the purpose of the engagement. This obligation survives termination.
9. Warranties and limitation of liability
We provide our services with reasonable care and skill and will re-perform defective work reported within the warranty period stated in the Order. Except as expressly stated, this website and our services are provided on an "as is" basis without further warranties. To the maximum extent permitted by law, the Company's total aggregate liability arising out of or in connection with any engagement shall not exceed the fees actually paid by you for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, special or consequential losses, or for loss of profit, revenue, data or business opportunity.
10. Third-party services
Our services may depend on third-party platforms and providers (for example cloud hosting, content delivery networks, payment gateways and app stores). We are not responsible for the availability, performance, pricing changes or policies of such third parties, and their terms will apply to your use of them.
11. Force majeure
Neither party shall be liable for delay or failure in performance caused by events beyond its reasonable control, including natural disasters, acts of government, network or power outages, or failures of third-party infrastructure.
12. Termination
Either party may terminate an engagement in accordance with the applicable Order. Fees for work completed up to the date of termination, and any committed third-party costs, remain payable. Please refer to our Refund & Cancellation Policy for how refunds are handled.
13. Governing law and jurisdiction
These Terms are governed by the laws of India. The courts at Thane, Maharashtra shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or our services.
14. Changes to these Terms
We may update these Terms from time to time. The current version will always be available on this page with the "Last updated" date shown above. Continued use of the website or our services after an update constitutes acceptance of the revised Terms.
15. Contact
For any question about these Terms, contact us at zhengpeiyi1006@gmail.com or +91 79772 09171.